Lutron Electronics
Company Overview
Company Overview:
Lutron Electronics is a design and technology-focused, customer-driven company that develops and markets innovative, high-quality products. The company creates solutions that allow people to manage natural and electric light to create better environments for working, living, and leisure. Lutron has operated for more than 60 years and has expanded its product portfolio from two products to more than 15,000 products serving customers globally.
Company Mission:
To create innovative, high-quality lighting solutions that personalize light, enrich experiences, and create better places to work, live, and play while providing simplicity and energy savings.
Company Vision:
Not Provided
Core Values / Principles
Lutron states that its business growth is guided by five principles developed by its founder, Joel Spira. The specific five principles are not provided in the supplied information.
Work Culture & Hiring Values
At Lutron Electronics, employee growth is prioritized alongside business targets. Teams follow an agile development lifecycle with horizontal leadership patterns, encouraging open questions and product innovation. Active learning pathways, project mentorship programs, and structured career reviews ensure you continue to gain highly marketable skills.
Active Job Openings (1)
Senior Customer Service Specialist
Lutron Electronics is hiring a Senior Customer Service Specialist for its Global Service & Experience Center in Cyber City, Gurgaon. The role requires 8–10 years of experience in customer service, order management, or customer operations, with strong exposure to logistics and supply chain coordination. The selected candidate will manage complex customer escalations, oversee the complete order lifecycle, and collaborate with global teams across the US, EMEA, APAC, India, Middle East, Europe, UK, and ANZ. Strong communication, ownership, problem-solving, and ERP/CRM experience are required, with SAP or Salesforce preferred. The role is onsite and requires a bachelor's degree, with 60%+ preferred.