YES BANK

Company Overview:
YES BANK is a banking organization with digital banking platforms serving customers through mobile and internet banking channels.

The advertised role focuses specifically on improving digital support and customer issue-resolution experiences across the bank's mobile and web platforms.

14. Mission & Vision

Mission: Not Provided

Vision: Not Provided

Company Values: Not Provided

15. Frequently Asked Questions

1. What position is YES BANK hiring for?
YES BANK is hiring for a Product Manager (App & Web Support).

2. How much experience is required?
Candidates should have 3–5 years of experience.

3. Where is the position located?
Mumbai, Maharashtra, India.

4. What domain experience is preferred?
Hands-on experience with mobile and internet banking support is required.

5. Does the role involve mobile application support?
Yes. The role involves troubleshooting issues on Android and iOS mobile applications.

6. Does the position involve web support?
Yes. The role includes troubleshooting issues related to web browsers and internet banking platforms.

7. What type of issues will the candidate handle?
Both technical and non-technical issues affecting customers' digital banking experience.

8. What is an important soft skill for this position?
Strong empathy for customer pain points combined with a data-driven approach.

9. How can candidates apply?
Candidates can email their CV to ayushi.singh1@yes.bank.in or contact the recruiter via DM.

10. Is the salary mentioned in the job post?
No. Salary details are Not Provided.

16. Candidate Preparation & Professional Tips

At YES BANK, employee growth is prioritized alongside business targets. Teams follow an agile development lifecycle with horizontal leadership patterns, encouraging open questions and product innovation. Active learning pathways, project mentorship programs, and structured career reviews ensure you continue to gain highly marketable skills.