Job Overview
| Particulars | Details |
|---|---|
| Position | Admission Counselor & Customer Relationship Executive |
| Company | Profession Hike |
| Location | Sector 17B, Chandigarh & Gomti Nagar, Lucknow |
| Job Type | Full-Time |
| Experience | 1 - 3 years |
| Category / Department | Sales |
| Application Mode |
🏢 About Profession Hike
Profession Hike is an education-focused platform committed to helping students achieve their academic and career aspirations through quality online education programs.
The organization offers a wide range of Online Undergraduate and Postgraduate programs, helping learners access flexible and career-oriented education opportunities.
📚 Courses Offered
• Online MBA
• Online MCA
• Online MSc
• Online MCom
• Online MA
• Online BBA
• Online BCA
• Online BSc
• Online BCom
• Online BA
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🌟 Why Choose Profession Hike?
📌 100+ Expert Counsellors providing personalized guidance
📌 200+ Courses across multiple disciplines
📌 7+ University Partnerships
📌 11,000+ Alumni Network
Profession Hike helps students discover top colleges and suitable educational pathways for a brighter future through expert guidance and comprehensive support.
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🚀 Why Join Us?
✅ Growing EdTech Industry Exposure
✅ Career Growth Opportunities
✅ Dynamic & Supportive Work Environment
✅ Student-Centric Culture
✅ Skill Development & Learning Opportunities
✅ Opportunity to Impact Student Careers
Sector 17B, Chandigarh & Gomti Nagar, Lucknow
📝 Job Description
🚀 Profession Hike is Hiring | Admission Counselor & Customer Relationship Executive
📍 Locations: Sector 17B, Chandigarh & Gomti Nagar, Lucknow
💼 Positions: Admission Counselor | Customer Relationship Executive
🕒 Timings: 10:00 AM – 07:00 PM
📅 Working Days: 6 Days a Week
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📌 Job Overview
As an Admission Counselor or Customer Relationship Executive, you will be responsible for guiding prospective students, understanding their educational requirements, providing course information, and helping them select the right academic programs. You will play a key role in driving admissions, maintaining strong customer relationships, and ensuring a positive student experience throughout the enrollment journey.
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🎯 Eligibility Criteria
• Graduate in any discipline
• Strong communication and interpersonal skills
• Sales or counseling experience preferred
• Customer-centric approach
• Ability to achieve targets and work in a fast-paced environment
• Passion for the education and EdTech industry
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📧 Apply Now
Share Your CV:
shreyahr@professionhike.com
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📢 Know someone who would be a perfect fit? Share this opportunity with your network.
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👉 Join our WhatsApp Job Updates Group:
https://chat.whatsapp.com/GdxTdcO6XqeIGbZTfJyqkd
🎯 Key Responsibilities
- ✓ Counsel prospective students regarding available courses and programs
- ✓ Guide students through the admission and enrollment process
- ✓ Understand student requirements and recommend suitable educational programs
- ✓ Follow up on leads generated through various marketing channels
- ✓ Maintain strong relationships with students and parents
- ✓ Achieve admission and enrollment targets
- ✓ Handle inquiries through calls, emails, and online platforms
- ✓ Maintain accurate records of student interactions and admissions
- ✓ Coordinate with internal teams to ensure smooth admission processes
- ✓ Address student concerns and provide timely resolutions
- ✓ Build long-term relationships to enhance customer satisfaction
- ✓ Support promotional and outreach activities when required
💡 Required Qualifications & Skills
- ✓ Student Counseling
- ✓ Admission Guidance
- ✓ Customer Relationship Management (CRM)
- ✓ Sales & Lead Conversion
- ✓ Communication Skills
- ✓ Interpersonal Skills
- ✓ Customer Service
- ✓ Follow-Up & Relationship Building
- ✓ Problem Solving
- ✓ Career Counseling
- ✓ Telecalling & Lead Handling
- ✓ MS Office & Reporting