Job Overview
| Particulars | Details |
|---|---|
| Position | Associate - Employee Experience |
| Company | PeopleStrong |
| Location | Gurugram, Haryana |
| Job Type | Full-Time |
| Experience | Fresher |
| Category / Department | HR |
| Application Mode |
🏢 About PeopleStrong
PeopleStrong powers the momentum of modern talent-focused enterprises through its comprehensive HR Tech SaaS platform. Serving more than 500+ leading enterprises across Asia and powering seamless employee experiences on over 4 million devices, PeopleStrong is transforming how organizations manage and engage their workforce.
The company is on a mission to power the Talent Economy through HR Tech 4.0, helping businesses make data-driven decisions, improve employee experiences, and bring agility to their operations.
Our Vision
To reach 10 million devices across HR managers and employees while redefining employee experience in the modern world of work.
📍 Global Headquarters
A-10, Info Technology Park, Sector 34, Gurugram, Haryana – 122004
📞 +91-7314623098
📍 Bengaluru Office
Umiya Business Bay, Kadubeesanahall, Bengaluru, Karnataka – 560103
📍 Mumbai Office
Time Square
📝 Job Description
🚀 Fresher Hiring | Associate - Employee Experience | PeopleStrong | Gurugram 🚀
PeopleStrong is looking for enthusiastic and customer-focused fresh graduates to join its growing team as an Associate - Employee Experience. If you have excellent communication skills, enjoy interacting with people, and are looking to build a career in HR Technology and Employee Experience, this opportunity is for you.
📍 Location: Gurugram, Haryana
🏢 Company: PeopleStrong
💼 Role: Associate - Employee Experience
🎓 Eligibility: Fresh Graduates
📅 Work Schedule: 6 Days a Week
Educational Qualifications
🎓 Graduation Mandatory
🎓 Freshers are encouraged to apply
Why Join PeopleStrong?
✔ Exposure to Leading HR Technology Solutions
✔ Opportunity to Build a Career in Employee Experience & Customer Success
✔ Collaborative and Growth-Oriented Work Culture
✔ Learn from Industry Experts
✔ Career Growth Opportunities in HR Tech Domain
✔ Work with One of Asia's Leading HR SaaS Companies
PeopleStrong Culture
✔ Transformative Technology Mindset
✔ Empower Employees
✔ Continuous Learning & Improvement
✔ Customer-First Approach
✔ Ownership & Accountability
✔ Data-Driven Decision Making
✔ Pride in Innovation & Excellence
📩 Apply Now
Send your updated resume to: siddhi.khanna@peoplestrong.com
📌 Email Subject: Associate - Employee Experience | Gurugram
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🎯 Key Responsibilities
- ✓ Handle inbound and outbound customer interactions professionally
- ✓ Resolve employee and client queries within defined service levels
- ✓ Manage complaint handling and escalation processes effectively
- ✓ Provide support related to PeopleStrong products and services
- ✓ Ensure adherence to SLAs and quality standards
- ✓ Maintain accurate records of customer interactions and resolutions
- ✓ Collaborate with internal teams to resolve issues efficiently
- ✓ Deliver exceptional customer experience and client satisfaction
- ✓ Identify opportunities for process improvements and service enhancement
- ✓ Support overall employee experience initiatives and operational excellence
💡 Required Qualifications & Skills
- ✓ Excellent Verbal & Written Communication Skills
- ✓ Customer Service Orientation
- ✓ Problem-Solving Ability
- ✓ Complaint Handling Skills
- ✓ Client Support & Relationship Management
- ✓ Ability to Work in Fast-Paced Environments
- ✓ Time Management Skills
- ✓ SLA Adherence & Process Compliance
- ✓ Basic Computer Proficiency