This opportunity is suitable for pharmacovigilance professionals with experience in Individual Case Safety Report (ICSR) processing, safety database management, MedDRA coding, WHO-DD coding, case assessment, and regulatory reporting.
The role provides exposure to global drug safety operations and supports activities focused on patient safety, regulatory compliance, and high-quality pharmacovigilance processes.
Job Overview
| Particulars | Details |
|---|---|
| Position | Associate – Clinical Case Management |
| Company | Eli Lilly and Company |
| Location | Bengaluru, Karnataka, India |
| Job Type | Full-Time |
| Experience | 3 - 8 years |
| Category / Department | CDM |
| Application Mode | Online |
🏢 About Eli Lilly and Company
Eli Lilly and Company is a global pharmaceutical organization focused on discovering and delivering innovative medicines that improve healthcare outcomes.
With a worldwide workforce, Lilly works across multiple therapeutic areas and continues to advance scientific research, patient care, and healthcare innovation.
The company provides professionals opportunities to contribute to global healthcare programs and develop expertise in pharmaceutical sciences.
📝 Job Description
🚀 Eli Lilly Hiring | Associate – Clinical Case Management | Pharmacovigilance Jobs
🏢 Company: Eli Lilly and Company
💼 Position: Associate – Clinical Case Management
📍 Location: Bengaluru, Karnataka, India
🕒 Experience: 3–8 Years
🎓 Qualification: B.Pharm / M.Pharm / Pharm.D / B.Sc / M.Sc Life Sciences / Biotechnology / Microbiology / Biological Sciences / Healthcare-related disciplines
📄 Employment Type: Full-Time
📩 Application Mode: Online Application
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📌 Job Details
Company: Eli Lilly and Company
Position: Associate – Clinical Case Management
Location: Bengaluru, Karnataka
Experience Required: 3–8 Years
Industry: Pharmaceutical / Pharmacovigilance / Drug Safety
Application Deadline: June 29, 2026
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🎓 Eligibility Criteria
Candidates should have:
✔ B.Pharm
✔ M.Pharm
✔ Pharm.D
✔ B.Sc Life Sciences
✔ M.Sc Life Sciences
✔ Biotechnology
✔ Microbiology
✔ Biological Sciences
✔ Pharmacy or healthcare-related qualifications
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🌟 Why Join Eli Lilly?
✔ Work with a globally recognized pharmaceutical company.
✔ Gain exposure to international pharmacovigilance activities.
✔ Learn advanced drug safety systems and regulatory processes.
✔ Collaborate with global safety teams.
✔ Build a career in clinical safety and case management.
✔ Contribute towards improving patient safety worldwide.
🎯 Key Responsibilities
- ✓ ICSR Processing & Case Management
- ✓ Process Individual Case Safety Reports (ICSRs) within required timelines.
- ✓ Maintain data accuracy and compliance with global pharmacovigilance standards.
- ✓ Work on safety databases including Argus and Veeva.
- ✓ Perform quality reviews and ensure proper case documentation.
- ✓ Support audits, inspections, and process improvement activities.
- ✓ Intake & Triage Activities
- ✓ Review adverse event reports received from different sources.
- ✓ Evaluate minimum criteria for valid ICSRs.
- ✓ Prioritize cases based on seriousness and regulatory timelines.
- ✓ Follow up for missing case information.
- ✓ Perform literature screening and duplicate case evaluation.
- ✓ Coordinate with internal teams and affiliates.
- ✓ Case Processing Activities
- ✓ Enter safety case information into databases.
- ✓ Perform MedDRA coding using LLT and PT terms.
- ✓ Perform WHO Drug Dictionary coding.
- ✓ Evaluate seriousness, expectedness, and causality.
- ✓ Prepare accurate medical case narratives.
- ✓ Handle pregnancy cases, medication errors, off-label use, and lack of efficacy cases.
- ✓ Complete quality checks before medical review.
- ✓ Regulatory Reporting Activities
- ✓ Prepare expedited reports according to 7-day and 15-day timelines.
- ✓ Support E2B, CIOMS, and local regulatory submissions.
- ✓ Track submission acknowledgements and manage updates.
- ✓ Resolve transmission issues and maintain reporting records.
- ✓ EU QPPV Support
- ✓ Understand EU Qualified Person for Pharmacovigilance (EU QPPV) responsibilities.
- ✓ Support compliance activities related to pharmacovigilance regulations.
💡 Required Qualifications & Skills
🚀 Career Guidance & Interview Insights
To help you succeed, we've compiled original preparation guides, resume keywords, and growth analytics for this category of role.
This Associate – Clinical Case Management role is a chance to contribute directly to life sciences, patient care, or pharmaceutical advancements. You will work within strict compliance frameworks, ensure rigorous quality standards, and collaborate with technical or medical experts. It is a career path that blends scientific excellence with a deep sense of social purpose.
Healthcare and pharmaceutical professionals grow through specialized scientific experience. Entry-level starts as Lab Technician, Chemist, or Quality Associate, progressing to Senior QA/QC Analyst. Advancement leads to Lab Supervisor, Clinical Project Manager, and senior management roles like Quality Director, VP of Regulatory Affairs, or Chief Scientific Officer.
Expected Technical & Behavioral Questions:
- Q1: How do you ensure compliance with WHO/GMP guidelines during laboratory operations?
Answer Tip: Mention strict adherence to Standard Operating Procedures (SOPs), detailed batch records, regular equipment calibration, and sanitization cycles. - Q2: What steps do you take when a quality deviation is detected in a product batch?
Answer Tip: Outline immediate isolation of the batch, raising a deviation report, root cause analysis (RCA), and initiating CAPA (Corrective and Preventive Action). - Q3: How do you manage safety protocols while handling toxic chemicals?
Answer Tip: Discuss using Material Safety Data Sheets (MSDS), wearing appropriate Personal Protective Equipment (PPE), proper ventilation, and chemical spill kits.
To pass automated ATS (Applicant Tracking System) screening and catch the recruiter's eye, tailor your resume with the following tips:
- Keywords to include: Quality Control (QC), GMP Compliance, FDA Regulations, SOP Documentation, HPLC/GC analysis, Batch Validation, Clinical Trials, Pharmacovigilance.
- Format: List laboratory skills and instruments handled (e.g. HPLC, spectrophotometer) in a dedicated technical matrix.
- Quantify Results: E.g., 'Validated 15 batch formulations under GMP guidelines with zero quality defects.'
Estimated compensation for this role type in India is ₹3,80,000 - ₹7,00,000 per annum (Mid-level QC/chemist). The actual salary package offered depends on factors such as company size, work mode (remote or on-site), individual technical proficiency, and negotiations during final HR rounds.
Key credentials: GMP Certified Professional (ASQ), Certified Clinical Research Coordinator (CCRC), or specialized laboratory training certificates in high-performance liquid chromatography (HPLC) and safety standards.
Frequently Asked Questions
Q1. Who can apply for the Eli Lilly Associate – Clinical Case Management role?
Candidates with pharmacy, life sciences, biotechnology, microbiology, biological sciences, or healthcare-related qualifications with relevant experience can apply.
Q2. What is the required experience for this position?
The role requires 3–8 years of experience in pharmacovigilance, clinical safety, or related areas.
Q3. Where is the job location?
The position is based in Bengaluru, Karnataka, India.
Q4. Is experience in ICSR processing required?
Yes. Experience in ICSR processing, case management, coding, and regulatory reporting is preferred.
Q5. Which safety databases are required for this role?
Experience with Argus Safety Database and Veeva Vault Safety is desirable.
Q6. What are the main areas covered in this job?
The role includes case processing, adverse event evaluation, regulatory reporting, literature review, and safety compliance activities.
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