Job Overview
| Particulars | Details |
|---|---|
| Position | Case Processing Executive |
| Company | AM Infoweb |
| Location | Pune |
| Job Type | Full-Time |
| Experience | Fresher |
| Category / Department | General |
| Application Mode |
π’ About AM Infoweb
AM Infoweb is a professional business process outsourcing company delivering high-quality customer support and case processing services to international clients while providing excellent career opportunities for fresh graduates and experienced professionals.
Company Mission
To deliver reliable, customer-focused business process solutions through operational excellence and professional service.
Company Vision
To become a trusted global business process partner by delivering exceptional client experiences and empowering employees.
Core Values
Customer Focus β’ Integrity β’ Teamwork β’ Excellence β’ Accountability β’ Continuous Learning
What Makes Them Different
AM Infoweb provides international process exposure, structured career development, and a supportive work environment for young professionals.
Leadership / Company Philosophy
The company believes in delivering quality services while creating long-term career opportunities through continuous learning and employee development.
7th Floor, AM Infoweb
Cerebrum IT Park, B3
Kalyani Nagar
Pune β 411014
π‘ Editor's Note / Preparation Tip
Resume Preparation Tips
β’ Highlight communication and customer service skills.
β’ Include internships or academic achievements.
β’ Mention computer proficiency and documentation skills.
β’ Keep your resume ATS-friendly and concise.
β’ Proofread your resume for grammar and formatting.
Interview Preparation
β’ Practice spoken English and communication skills.
β’ Prepare for customer service and voice process questions.
β’ Be confident while introducing yourself.
β’ Learn about international customer support processes.
β’ Carry multiple copies of your updated resume.
Professional Tips
β’ Demonstrate a positive and professional attitude.
β’ Show willingness to work night shifts.
β’ Highlight your learning ability and adaptability.
β’ Focus on communication and problem-solving skills.
β’ Maintain confidence and professionalism throughout the interview.
π Job Description
π’ AM Infoweb Hiring: Case Processing Executive
π Looking to kick-start your career in an international voice process? AM Infoweb is hiring Case Processing Executives for its Pune office. If youβre a fresh graduate with excellent English communication skills and are comfortable working US night shifts, donβt miss this exciting walk-in opportunity.
π Position Details
Position: Case Processing Executive
Company: AM Infoweb
Location: Kalyani Nagar, Pune
Work Mode: Work From Office
Experience: 0β1 Year (Freshers Eligible)
Qualification: Any Graduate
Employment Type: Full-Time, Permanent
Salary: Up to βΉ25,000 CTC per Month
Additional Incentives: Up to βΉ7,000 per Month
Shift: Fixed US Night Shift
Walk-in Date: 10 July 2026
Interview Time: 12:00 PM β 6:00 PM
β Preferred Skills
β Fresh Graduates Welcome
β Strong Interpersonal Skills
β Ability to Work in US Night Shift
β Customer-Focused Approach
π Detailed Job Description / Responsibilities
π― Candidate Requirements
β’ Bachelorβs Degree in any discipline.
β’ Freshers are encouraged to apply.
β’ Candidates awaiting final semester results are also eligible.
β’ Excellent spoken and written English communication skills.
β’ Comfortable working permanent US Night Shift.
β’ Willing to work from the Pune office.
β’ Candidates with Back-office, B2B Lead Generation, RPO, or Business Development experience are not preferred for this voice process role.
π Why Join AM Infoweb?
β’ Freshers-friendly hiring opportunity.
β’ Salary up to βΉ25,000 CTC per month.
β’ Monthly performance incentives up to βΉ7,000.
β’ Fixed US Night Shift schedule.
β’ Saturday & Sunday weekly off.
β’ Paid overtime benefits.
β’ Permanent full-time employment.
β’ Excellent career growth in international process operations.
π© How to Apply
Walk-in Interview
π
Date: 10 July 2026
π Time: 12:00 PM β 6:00 PM
π Venue:
7th Floor, AM Infoweb
Cerebrum IT Park, B3
Kalyani Nagar
Pune β 411014
Email: Isaiah.patol@aminfoweb.co.in
Contact: 9049104208
Know someone who would be a great fit? Tag them or share this opportunity with your network!
π― Key Responsibilities
- β Coordinate with insurance companies, hospitals, clinics, and law firms.
- β Follow up on pending patient medical reports after discharge.
- β Ensure medical records are received within client timelines.
- β Maintain professional communication with healthcare providers.
- β Update client records accurately in internal systems.
- β Deliver excellent customer service while achieving productivity targets.
- β Maintain data accuracy and process compliance.
- β Collaborate effectively with internal teams.
π‘ Required Qualifications & Skills
π Career Guidance & Interview Insights
To help you succeed, we've compiled original preparation guides, resume keywords, and growth analytics for this category of role.
This Case Processing Executive role offers a dynamic work environment designed for professional growth. You will collaborate with experienced professionals, contribute to critical projects, and build transferable skills in communication, project management, and strategic execution. It is an excellent step for anyone seeking to advance their career.
Standard career growth starts in Junior/Associate executive roles, mastering foundational deliverables. After 3-5 years, professionals move to Senior Coordinator or Team Lead, supervising projects. Long-term progress leads to General Manager, Business Unit Director, and executive management roles focused on strategic organizational growth.
Expected Technical & Behavioral Questions:
- Q1: How do you handle working under tight deadlines with competing priorities?
Answer Tip: Discuss task prioritization, breaking down assignments, eliminating distractions, and proactively communicating roadblocks to the manager. - Q2: Describe a time you resolved a conflict with a co-worker.
Answer Tip: Emphasize active listening, finding common ground, keeping communication professional, and focusing on business outcomes. - Q3: What methods do you use to track your daily progress and productivity?
Answer Tip: Mention checklists, time-blocking, task management apps (like Trello/Asana), and reviewing daily outcomes against weekly goals.
To pass automated ATS (Applicant Tracking System) screening and catch the recruiter's eye, tailor your resume with the following tips:
- Keywords to include: Project Management, Stakeholder Communication, Time Management, Problem Solving, MS Office Suite, Documentation, Collaboration.
- Format: Keep the resume to 1-2 pages maximum. Use standard fonts like Inter, Arial, or Calibri (10-12pt text).
- Quantify Results: E.g., 'Managed 3 cross-functional team projects, delivering all milestones 2 weeks ahead of schedule.'
Estimated compensation for this role type in India is βΉ2,20,000 - βΉ3,60,000 per annum. The actual salary package offered depends on factors such as company size, work mode (remote or on-site), individual technical proficiency, and negotiations during final HR rounds.
To boost your professional profile, look into: Project Management Professional (PMP), CAPM from PMI, Certified ScrumMaster (CSM), or advanced business communications and spreadsheet management credentials.
Frequently Asked Questions
Q1. Are freshers eligible to apply?
Yes. Fresh graduates and candidates awaiting final semester results are eligible.
Q2. What is the salary offered?
Up to βΉ25,000 CTC per month plus incentives up to βΉ7,000 per month.
Q3. What shift is offered?
Fixed US Night Shift.
Q4. When is the walk-in interview?
10 July 2026 from 12:00 PM to 6:00 PM.
Q5. Is this a permanent role?
Yes. It is a full-time permanent position.
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