Job Overview
| Particulars | Details |
|---|---|
| Position | Wravel Experience Executive |
| Company | JustWravel |
| Location | Noida, Sector 62 |
| Job Type | Full-Time |
| Experience | 4 - 5 years |
| Category / Department | General |
| Application Mode |
🏢 About JustWravel
Company Overview:
JustWravel is a travel community focused on creating memorable travel experiences and connecting travelers with trusted vendors and experiences. The company emphasizes customer experience, travel safety, community building, and exploration. According to the supplied information, JustWravel has served 80,000 Wravelers, received 10,000 reviews, organized 5,261 trips, and built a community of more than 310,000 followers.
Company Mission:
To create memorable and safe travel experiences while connecting travelers with trusted vendors, experiences, and a vibrant travel community.
Company Vision:
To become a trusted hub for travelers seeking meaningful exploration, experiences, and travel communities.
Core Values / Principles
Customer Experience
Travel Safety
Community
Exploration
Trust
Meaningful Experiences
B-42, 2nd Floor, Tower-B, The Corenthum, Block A, Sector 62, Noida, Uttar Pradesh 201301
💡 Editor's Note / Preparation Tip
Resume Tips:
Highlight 1–1.5 years of customer-service or customer-facing experience.
Mention experience handling customers through WhatsApp, Instagram, email, or phone.
Highlight lead management, pre-sales, or sales-support experience if applicable.
Include examples of coordinating with internal teams.
Emphasize communication, problem-solving, and customer relationship skills.
Mention travel, hospitality, or tourism industry experience if applicable.
Interview Preparation:
Prepare examples of handling difficult or urgent customer queries.
Practice professional responses for WhatsApp, email, and social-media customer interactions.
Prepare examples of managing multiple customer conversations simultaneously.
Review basic lead-management and pre-sales concepts.
Be prepared to explain how you prioritize customer requests.
Prepare examples of successful coordination with internal teams.
Professional Tips:
Keep your resume focused on customer service, communication, and coordination.
Highlight experience with multiple communication channels.
Mention measurable achievements in customer satisfaction, lead conversion, or response times where applicable.
Research JustWravel and its travel-community approach before the interview.
Use a professional email address when applying.
📝 Job Description
Position Details:
The Wravel Experience Executive will be responsible for delivering a seamless customer experience throughout the travel journey. The role requires effective communication with customers across multiple channels, including Instagram, WhatsApp, email, and telephone calls.
The candidate will manage customer queries, support lead assignments and pre-sales filtration, coordinate with internal teams, and maintain operational documentation. The position requires a proactive communicator who can efficiently manage multiple conversations and coordinate activities to support smooth travel operations.
Benefits / Compensation
Salary: Not Provided.
Benefits: Not Provided.
Candidate Requirements:
1–1.5 years of experience.
Strong customer-service orientation.
Excellent communication skills.
Ability to communicate across multiple platforms.
Strong coordination and organizational abilities.
Proactive approach to customer queries and operational activities.
Customer-first mindset.
Interest in the travel industry is relevant to the role.
Preferred Skills:
Customer Service
Customer Communication
Lead Assignment
Pre-Sales Filtration
Social Media Communication
Email Support
Coordination
Operational Documentation
Travel Industry
Working Days & Hours:
Not Provided
How to Apply:
Interested candidates can share their updated resume at hr.exe@justwravel.com.
🎯 Key Responsibilities
- ✓ Handle customer queries through Instagram, WhatsApp, emails, and calls.
- ✓ Manage lead assignments and pre-sales filtration.
- ✓ Coordinate with internal teams to support customer requirements.
- ✓ Maintain accurate operational documentation.
- ✓ Ensure smooth communication throughout the customer journey.
- ✓ Provide timely and professional responses to customer queries.
- ✓ Support seamless travel experiences for customers.
- ✓ Coordinate multiple communication channels efficiently.
💡 Required Qualifications & Skills
🚀 Career Guidance & Interview Insights
To help you succeed, we've compiled original preparation guides, resume keywords, and growth analytics for this category of role.
This Wravel Experience Executive role offers a dynamic work environment designed for professional growth. You will collaborate with experienced professionals, contribute to critical projects, and build transferable skills in communication, project management, and strategic execution. It is an excellent step for anyone seeking to advance their career.
Standard career growth starts in Junior/Associate executive roles, mastering foundational deliverables. After 3-5 years, professionals move to Senior Coordinator or Team Lead, supervising projects. Long-term progress leads to General Manager, Business Unit Director, and executive management roles focused on strategic organizational growth.
Expected Technical & Behavioral Questions:
- Q1: How do you handle working under tight deadlines with competing priorities?
Answer Tip: Discuss task prioritization, breaking down assignments, eliminating distractions, and proactively communicating roadblocks to the manager. - Q2: Describe a time you resolved a conflict with a co-worker.
Answer Tip: Emphasize active listening, finding common ground, keeping communication professional, and focusing on business outcomes. - Q3: What methods do you use to track your daily progress and productivity?
Answer Tip: Mention checklists, time-blocking, task management apps (like Trello/Asana), and reviewing daily outcomes against weekly goals.
To pass automated ATS (Applicant Tracking System) screening and catch the recruiter's eye, tailor your resume with the following tips:
- Keywords to include: Project Management, Stakeholder Communication, Time Management, Problem Solving, MS Office Suite, Documentation, Collaboration.
- Format: Keep the resume to 1-2 pages maximum. Use standard fonts like Inter, Arial, or Calibri (10-12pt text).
- Quantify Results: E.g., 'Managed 3 cross-functional team projects, delivering all milestones 2 weeks ahead of schedule.'
Estimated compensation for this role type in India is ₹3,60,000 - ₹6,50,000 per annum. The actual salary package offered depends on factors such as company size, work mode (remote or on-site), individual technical proficiency, and negotiations during final HR rounds.
To boost your professional profile, look into: Project Management Professional (PMP), CAPM from PMI, Certified ScrumMaster (CSM), or advanced business communications and spreadsheet management credentials.
Frequently Asked Questions
What is the job title?
The position is for a Wravel Experience Executive.
Which company is hiring for this role?
JustWravel is hiring for this position.
Where is the job located?
The position is based in Sector 62, Noida.
What experience is required?
Candidates with 1–1.5 years of experience are required.
What type of customer communication is involved?
The role involves handling queries through Instagram, WhatsApp, emails, and calls.
Will the role involve lead management?
Yes. The position includes lead assignments and pre-sales filtration.
Will the candidate need to coordinate with internal teams?
Yes. Internal team coordination is one of the responsibilities.
What qualities are important for this role?
Strong communication, coordination skills, proactive behavior, and a customer-first mindset are important.
Is the salary mentioned in the hiring post?
No. Salary information has not been provided.
How can candidates apply?
Candidates can send their updated resume to hr.exe@justwravel.com.
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