Job Overview
| Particulars | Details |
|---|---|
| Position | Admission Counselor / Customer Relationship Executive |
| Company | Profession Hike |
| Location | Sector 17B, Chandigarh & Gomtinagar, Lucknow |
| Job Type | Full-Time |
| Category / Department | Sales |
| Application Mode |
🏢 About Profession Hike
Company Overview:
Profession Hike is an online education consultancy and university comparison platform focused on helping students and working professionals choose suitable higher-education programs. Established in 2021, the platform states that it has guided more than 30,000 students and compares over 100 UGC-DEB approved universities and distance-learning programs across India. The company provides free counselling and end-to-end support throughout the admission and enrollment process.
Company Mission:
To make quality higher education accessible by providing honest, transparent, and personalized guidance that helps students and working professionals choose suitable online universities and degree programs.
Company Vision:
To become India's most trusted platform for online university comparison and free education counselling.
Core Values / Principles
Student Success First
Integrity & Transparency
Excellence in Guidance
Innovation & Continuous Learning
Commitment & Accountability
Empowering Future Leaders
Long-Term Relationships
Sector 17B, Chandigarh & Gomtinagar, Lucknow
💡 Editor's Note / Preparation Tip
Resume Tips:
Highlight experience in sales, counselling, customer service, business development, or relationship management if applicable.
Emphasize strong verbal and written communication skills.
Mention experience handling leads, customers, students, or prospective clients.
Include measurable sales or conversion achievements where available.
Candidates without direct EdTech experience can highlight transferable customer-facing and sales skills.
Interview Preparation:
Prepare to explain how you would understand a student's education requirements.
Practice handling customer objections and queries professionally.
Review basic sales and lead-conversion techniques.
Prepare examples demonstrating relationship-building and customer handling.
Research online and distance education concepts before the interview.
Be prepared to demonstrate confident communication and counselling skills.
Professional Tips:
Clearly mention your preferred location: Chandigarh or Lucknow.
Highlight relevant sales or customer-facing experience at the top of your resume.
Mention your availability for the 10:00 AM–7:00 PM schedule.
Keep your resume concise and focused on communication, sales, counselling, and relationship-management skills.
Use a professional email address when submitting your CV.
📝 Job Description
Position Details:
Profession Hike is expanding its team and looking for candidates for the positions of Admission Counselor and Customer Relationship Executive. The roles are intended for individuals interested in sales, student counselling, customer engagement, and career opportunities within the EdTech sector.
The selected candidates will work from the company's offices in Sector 17B, Chandigarh or Gomtinagar, Lucknow. The supplied information indicates a working schedule of 10:00 AM to 7:00 PM, Monday to Saturday.
The roles are associated with Profession Hike's education counselling and admission-support activities, where the company helps students and working professionals compare online and distance-learning programs and make informed education decisions.
Benefits / Compensation
Working hours: 10:00 AM – 7:00 PM
Six working days per week.
Weekly off: Not Provided.
Salary: Not Provided.
Candidate Requirements:
Interest in sales, growth, and the EdTech sector.
Strong communication and interpersonal skills.
Ability to interact professionally with students and prospective customers.
Customer-focused approach.
Willingness to work from the Chandigarh or Lucknow office.
Educational qualification: Not Provided.
Experience requirement: Not Provided.
Preferred Skills:
Sales
Student Counselling
Customer Relationship Management
Communication
Lead Conversion
Customer Engagement
EdTech / Education Industry
Working Days & Hours:
6 working days per week.
Working hours: 10:00 AM – 7:00 PM.
Weekly off: Not Provided.
How to Apply:
Interested candidates can share their CV via phone at 6230919853 or email at shreyahr@professionhike.com.
🎯 Key Responsibilities
- ✓ Counsel prospective students regarding suitable education programs.
- ✓ Communicate with students and prospective customers regarding their education requirements.
- ✓ Support students in understanding available online and distance-learning options.
- ✓ Build and maintain professional customer relationships.
- ✓ Support the admission and enrollment journey.
- ✓ Handle customer queries and provide relevant information.
- ✓ Contribute to sales and lead-conversion activities.
- ✓ Maintain a professional and customer-focused approach.
💡 Required Qualifications & Skills
🚀 Career Guidance & Interview Insights
To help you succeed, we've compiled original preparation guides, resume keywords, and growth analytics for this category of role.
Stepping into this Admission Counselor / Customer Relationship Executive role allows you to directly drive the brand's visibility and revenue growth. You will experiment with dynamic campaigns, execute client-focused outreach, analyze market behaviors, and craft compelling narratives that resonate with target audiences. This is a highly rewarding environment with high growth potential and tangible achievements.
Sales and Marketing routes have highly transparent growth metrics. Success leads from Sales/Marketing Associate to Business Development Executive (BDE) or Digital Marketer. Continuous achievements lead to roles like Area Sales Manager, SEO/Campaign Specialist, followed by Marketing Manager or Account Director. Executive goals include VP of Sales, CMO (Chief Marketing Officer), and Chief Revenue Officer (CRO).
Expected Technical & Behavioral Questions:
- Q1: How do you handle prospects who object to our pricing model?
Answer Tip: Focus on value justification. Shift the focus from cost to ROI, explain key differentiators, and explore flexible pricing plans. - Q2: Describe a marketing campaign you ran that failed. What did you learn?
Answer Tip: Discuss target audience misalignment or wrong channels, tracking metrics, and how you iterated on the messaging to improve future conversion. - Q3: Which digital channels have the highest customer acquisition cost (CAC) in your experience?
Answer Tip: Discuss outbound PPC vs. inbound content marketing/SEO, and how optimizing landing page conversion rate helps lower overall CAC.
To pass automated ATS (Applicant Tracking System) screening and catch the recruiter's eye, tailor your resume with the following tips:
- Keywords to include: Lead Generation, B2B Sales, SEO, Conversion Rate Optimization (CRO), PPC Campaigns, CRM (Salesforce), Content Marketing, Brand Strategy.
- Format: Include a separate 'Key Metrics' section showing your historical sales quotas, growth percentages, or campaign ROIs.
- Quantify Results: E.g., 'Generated $120k in new client revenue within 6 months, exceeding sales quota by 15%.'
Estimated compensation for this role type in India is ₹2,80,000 - ₹4,50,000 per annum (plus performance incentives). The actual salary package offered depends on factors such as company size, work mode (remote or on-site), individual technical proficiency, and negotiations during final HR rounds.
Consider obtaining: Google Analytics Certification (GA4), HubSpot Content Marketing/Inbound Certification, Google Ads Search Certification, or Salesforce Administrator certification (highly valuable for modern sales roles).
Frequently Asked Questions
What positions are available at Profession Hike?
Profession Hike is hiring for Admission Counselor and Customer Relationship Executive positions.
Where are these positions located?
The vacancies are available in Sector 17B, Chandigarh and Gomtinagar, Lucknow.
What are the working hours?
The stated working hours are 10:00 AM to 7:00 PM.
How many days per week are employees required to work?
The hiring information specifies six working days per week.
What is the required experience for these positions?
The experience requirement has not been provided.
What is the salary offered?
Salary details have not been provided.
What type of candidates is Profession Hike looking for?
The company is looking for candidates who are interested in sales, growth, customer engagement, and building a career in EdTech.
What will an Admission Counselor be responsible for?
The role involves counselling prospective students, explaining education options, handling queries, and supporting students through the admission process.
What industry does Profession Hike operate in?
Profession Hike operates in the online education and EdTech space, providing university comparison and education counselling services.
How can candidates apply?
Candidates can share their CV at 6230919853 or email it to shreyahr@professionhike.com.
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