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ServiceNow Solution Architect

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πŸ›‘οΈ Verified Career Listing Directly reviewed and cross-referenced with hiring sources.

InfoGrowth

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πŸŽ“ IT
πŸ“ Pune | Indore | Chennai | Vadodara
πŸ’Ό 13 - 14 years
βœ” Verified Job
Email Application
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InfoGrowth is seeking a seasoned ServiceNow Solution Architect to support enterprise-scale ServiceNow transformation initiatives. The position requires 12–14 years of experience with strong architecture expertise across FSM, ITSM, and CMDB. The successful candidate should be experienced in ServiceNow architecture, integrations, UI technologies, upgrades, modernization, and technical solution design. The role also involves developing solution blueprints, conducting customer workshops and architecture reviews, and providing technical leadership. The position is available in Pune, Indore, Chennai, and Vadodara, with an open budget.

Job Overview

Particulars Details
Position ServiceNow Solution Architect
Company InfoGrowth
Location Pune | Indore | Chennai | Vadodara
Job Type Full-Time
Experience 13 - 14 years
Category / Department IT
Application Mode Email

🏒 About InfoGrowth

Company Overview:
InfoGrowth is a digital transformation and technology solutions company focused on helping organizations improve efficiency, accelerate growth, and create sustainable business value. The company works with organizations across different regions through a team of technology professionals and emphasizes innovation, agility, collaboration, and measurable outcomes.

Company Mission:
InfoGrowth aims to empower organizations with technology-driven solutions that improve efficiency, accelerate business growth, and create long-term value for stakeholders.

Company Vision:
InfoGrowth aims to become a globally trusted digital transformation partner, driving innovation across industries and developing future-ready business solutions.

Core Values / Principles
Digital transformation
Innovation
Agility
Continuous learning
Collaboration
Sustainable value creation

🌐
πŸ“
Office Location

Capital Park, 4th Floor, Office 403, Madhapur, Hyderabad, Telangana 500081, India

ServiceNow Solution Architect Banner

πŸ’‘ Editor's Note / Preparation Tip

Resume Tips:
Highlight 12–14 years of relevant ServiceNow experience.
Clearly showcase your Solution Architect experience.
Emphasize FSM, ITSM, and CMDB architecture expertise.
List relevant ServiceNow certifications such as CSA, CAD, or CIS-FSM where applicable.
Highlight REST, SOAP, IntegrationHub, UI Builder, and Service Portal experience.
Include examples of ServiceNow upgrades, modernization, and enterprise transformation projects.

Interview Preparation:
Review ServiceNow architecture principles and enterprise solution design.
Prepare detailed examples involving FSM, ITSM, and CMDB implementations.
Revise REST, SOAP, IntegrationHub, and ServiceNow integration patterns.
Prepare to discuss upgrades, modernization, scalability, and technical architecture decisions.
Be ready to explain how you conduct customer workshops and architecture reviews.
Prepare examples demonstrating technical leadership and stakeholder management.

Professional Tips:
Clearly mention your total ServiceNow experience and architecture responsibilities.
Highlight large-scale transformation projects and measurable outcomes.
Specify relevant ServiceNow certifications prominently.
Tailor your resume to emphasize architecture, modernization, integration, and technical leadership.

πŸ“ Job Description

Position Details:
InfoGrowth is looking for an experienced ServiceNow Solution Architect to architect and guide solutions for enterprise-scale ServiceNow transformation programs. The role requires strong knowledge of ServiceNow architecture across Field Service Management (FSM), IT Service Management (ITSM), and Configuration Management Database (CMDB).

The successful candidate will contribute to solution blueprints and technical architecture, integration design, platform modernization, upgrades, customer workshops, and architecture reviews. The position also requires strong technical leadership and the ability to translate business and technical requirements into scalable ServiceNow solutions.

Benefits / Compensation
Budget: Open

Candidate Requirements:
12–14 years of relevant experience.
Strong ServiceNow architecture experience.
Expertise in FSM, ITSM, and CMDB.
Knowledge of ServiceNow upgrades and modernization.
Experience developing solution blueprints and technical architectures.
Strong customer workshop and architecture review capabilities.
Ability to provide technical leadership.

Preferred Skills:
ServiceNow Architecture
FSM / ITSM / CMDB
CSA / CAD / CIS-FSM
REST / SOAP
IntegrationHub
UI Builder
Service Portal
ServiceNow Upgrades and Modernization
Solution Blueprints
Technical Architecture
Customer Workshops
Architecture Reviews

Working Days & Hours:
Not Provided

How to Apply:
Interested candidates should share their updated CV at service@infogrowth.in.

🎯 Key Responsibilities

  • βœ“ Architect ServiceNow solutions for enterprise-scale transformation initiatives.
  • βœ“ Design solutions across FSM, ITSM, and CMDB.
  • βœ“ Develop solution blueprints and technical architecture designs.
  • βœ“ Design and support REST, SOAP, and IntegrationHub integrations.
  • βœ“ Guide ServiceNow upgrades and modernization initiatives.
  • βœ“ Support UI Builder and Service Portal architecture and solutions.
  • βœ“ Conduct customer workshops and architecture reviews.
  • βœ“ Provide technical leadership throughout solution delivery.
  • βœ“ Collaborate with stakeholders to develop scalable and appropriate ServiceNow solutions.

πŸ’‘ Required Qualifications & Skills

βœ“ ServiceNow Architecture βœ“ Field Service Management (FSM) βœ“ IT Service Management (ITSM) βœ“ CMDB βœ“ CSA / CAD / CIS-FSM βœ“ REST and SOAP βœ“ IntegrationHub βœ“ UI Builder βœ“ Service Portal βœ“ ServiceNow Upgrades and Modernization βœ“ Solution Blueprints βœ“ Technical Architecture βœ“ Customer Workshops βœ“ Architecture Reviews βœ“ Technical Leadership
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πŸš€ Career Guidance & Interview Insights

To help you succeed, we've compiled original preparation guides, resume keywords, and growth analytics for this category of role.

Joining as a ServiceNow Solution Architect offers a fantastic opportunity to work at the forefront of technological innovation. You will be exposed to modern software development lifecycles, collaborate with cross-functional product teams, and design scalable architectures that directly impact end-users. The continuous learning curve in tech ensures that your programming, debugging, and system engineering skills remain highly marketable and sharp.

Expected Career Progression Roadmap:

The career roadmap in technology is highly rewarding. Typical progression starts as a Junior Software Engineer, moving to Associate Developer and then Senior Software Engineer (3-6 years). From there, professionals choose between an individual contributor trackβ€”becoming a Tech Lead, Staff Engineer, and Principal Architectβ€”or a management track, advancing to Engineering Manager, Director of Engineering, and Chief Technology Officer (CTO).

Expected Technical & Behavioral Questions:

  • Q1: How do you optimize database query performance?
    Answer Tip: Talk about indexing strategies, query execution plan analysis, avoiding N+1 queries, and implementing caching layers (like Redis).
  • Q2: Explain the differences between Microservices and Monolithic architecture.
    Answer Tip: Highlight scaling advantages, loose coupling, independent deployments, network latency considerations, and data consistency challenges in microservices.
  • Q3: How do you handle merge conflicts in Git?
    Answer Tip: Explain checking out the local branch, pulling the latest main branch, running git merge, opening the conflicted files to resolve blocks manually, and committing the resolved merge.
πŸ’‘ Pro-Tip: Before your interview, research the company's recent news, product launches, and Glassdoor work reviews. Prepare 2-3 thoughtful questions for the interviewer regarding team dynamics and success metrics for this role.

To pass automated ATS (Applicant Tracking System) screening and catch the recruiter's eye, tailor your resume with the following tips:

  • Keywords to include: Software Engineering, SDLC, OOP, CI/CD Pipelines, SQL databases, Agile, Unit Testing, Code Review, Cloud Architectures (AWS/Azure).
  • Format: Use a clean, single-column resume format. Avoid graphics, text boxes, or tables which can scramble ATS parser outputs.
  • Quantify Results: Instead of writing 'wrote code', write 'Developed a caching system that reduced server response times by 35%.'
Estimated Market Compensation in India:

Estimated compensation for this role type in India is β‚Ή12,00,000 - β‚Ή25,00,000+ per annum (Senior/Lead level). The actual salary package offered depends on factors such as company size, work mode (remote or on-site), individual technical proficiency, and negotiations during final HR rounds.

Suggested Professional Certifications:

Highly recommended certifications include: AWS Certified Solutions Architect, Microsoft Certified: Azure Fundamentals, Certified Kubernetes Administrator (CKA), Oracle Certified Professional Java SE, or tech-stack specific achievements (e.g. Meta Front-End Developer certification).

Contact Email: service@infogrowth.in

Frequently Asked Questions

What position is InfoGrowth hiring for?
InfoGrowth is hiring for a ServiceNow Solution Architect.
How much experience is required?
The position requires 12–14 years of experience.
Where are the positions located?
The role is available in Pune, Indore, Chennai, and Vadodara.
What ServiceNow areas are required?
Strong experience across FSM, ITSM, and CMDB is required.
What ServiceNow certifications are mentioned?
CSA, CAD, and CIS-FSM are listed among the key skills.
What integration technologies are required?
The role requires experience with REST, SOAP, and IntegrationHub.
Does the role involve ServiceNow modernization?
Yes. ServiceNow upgrades and modernization are specifically listed as key areas.
What architecture responsibilities are involved?
The role includes developing solution blueprints, technical architecture, conducting architecture reviews, and supporting enterprise-scale transformation initiatives.
What is the budget for the position?
The hiring post states that the budget is open.
How can candidates apply?
Candidates can send their updated CV to service@infogrowth.in.

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