Job Overview
| Particulars | Details |
|---|---|
| Position | SAP Emarsys / SAP Engagement Cloud Functional Consultant |
| Company | Runmaap Global |
| Job Type | Remote |
| Experience | 7 - 8 years |
| Category / Department | General |
| Application Mode |
🏢 About Runmaap Global
Company Overview:
Runmaap Global provides SAP and IT consulting services focused on helping businesses improve operational efficiency and achieve digital transformation. The company offers strategic consulting, implementation, technology integration, and ongoing support across industries. Its approach combines industry expertise, technology, and tailored solutions to help organizations achieve sustainable business growth.
Company Mission:
Runmaap Global's mission is to help businesses unlock their potential through transformative technology services and strategic consulting that improve operational efficiency, drive growth, and create sustainable success.
Company Vision:
Its vision is to empower businesses to thrive in the digital age through solutions that combine strategy, technology, enterprise-system integration, business process optimization, and data-driven decision-making.
Core Values / Principles
Innovation
Customer-centricity
Trust and transparency
Strategic and scalable solutions
Long-term partnerships
Operational excellence
Exceptional results
623, Astralis Tower, Sec 94, Noida, 201301
💡 Editor's Note / Preparation Tip
Resume Tips:
Highlight 6–8 years of SAP CX/customer engagement experience.
Clearly mention 4+ years of SAP Emarsys / SAP Engagement Cloud experience.
Showcase hands-on experience with campaigns, journeys, segmentation, personalization, and automation.
Include B2B and B2C marketing use cases.
Mention experience with omnichannel campaigns and marketing analytics.
Highlight SAP CX integration exposure and relevant certifications.
Interview Preparation:
Revise SAP Emarsys architecture and core functional capabilities.
Prepare examples of customer journey and automation program implementations.
Review segmentation, personalization, campaign management, and marketing analytics.
Prepare B2B and B2C use cases such as lead nurturing, retention, and loyalty.
Review integration concepts involving SAP CX, CDP, BTP, CPI, and S/4HANA.
Prepare examples of requirements gathering, workshops, UAT, demos, and stakeholder management.
Professional Tips:
Clearly state your SAP Emarsys experience separately from your overall SAP CX experience.
Quantify the scale and outcomes of marketing automation projects where possible.
Highlight both functional consulting and stakeholder-facing experience.
Mention immediate/early availability if applicable.
Keep your resume focused on SAP customer engagement and marketing automation expertise.
📝 Job Description
Position Details:
Runmaap Global is seeking an experienced SAP Emarsys / SAP Engagement Cloud Functional Consultant to support customer engagement and marketing automation initiatives. The role focuses on configuring and supporting SAP Emarsys solutions, designing customer journeys and automation programs, and delivering personalized omnichannel customer communications.
The consultant will work across email, SMS, mobile push, web personalization, and other omnichannel campaigns. The position also involves supporting B2B and B2C use cases such as lead nurturing, customer lifecycle management, retention, and loyalty campaigns.
The successful candidate will gather business requirements, conduct workshops and demonstrations, support UAT, analyze campaign performance, and collaborate with SAP CX and integration teams across platforms including Sales Cloud, Service Cloud, Commerce Cloud, CDP, BTP, CPI, and S/4HANA.
Benefits / Compensation
Not Provided
Candidate Requirements:
6–8 years of SAP CX / customer engagement experience.
4+ years of hands-on SAP Emarsys / SAP Engagement Cloud experience.
Strong knowledge of campaign management.
Experience with customer journeys and automation programs.
Strong understanding of segmentation and personalization.
Experience with marketing analytics.
Experience working with both B2B and B2C environments.
Strong communication and stakeholder management skills.
Immediate or early joining availability preferred.
Preferred Skills:
SAP Emarsys Certification
SAP CDP
GDPR / Data Privacy
Agile Methodology
Campaign Management
Customer Journey Design
Marketing Automation
Personalization
Omnichannel Marketing
SAP CX Integration
Working Days & Hours:
Not Provided
How to Apply:
Interested candidates can share their updated resume at hr@runmapglobal.com.
🎯 Key Responsibilities
- ✓ Configure and support SAP Emarsys / SAP Engagement Cloud solutions.
- ✓ Design customer journeys, automation programs, campaigns, and triggered communications.
- ✓ Manage segmentation, contact lists, personalization, and customer data.
- ✓ Support email, SMS, mobile push, web personalization, and omnichannel campaigns.
- ✓ Deliver B2B and B2C use cases including lead nurturing, lifecycle, retention, and loyalty campaigns.
- ✓ Analyze campaign performance and support optimization and reporting.
- ✓ Gather business requirements and conduct stakeholder workshops.
- ✓ Support UAT and product demonstrations.
- ✓ Collaborate with SAP CX and integration teams.
- ✓ Work with integration environments involving Sales Cloud, Service Cloud, Commerce Cloud, CDP, BTP, CPI, and S/4HANA.
💡 Required Qualifications & Skills
🚀 Career Guidance & Interview Insights
To help you succeed, we've compiled original preparation guides, resume keywords, and growth analytics for this category of role.
Joining as a SAP Emarsys / SAP Engagement Cloud Functional Consultant offers a fantastic opportunity to work at the forefront of technological innovation. You will be exposed to modern software development lifecycles, collaborate with cross-functional product teams, and design scalable architectures that directly impact end-users. The continuous learning curve in tech ensures that your programming, debugging, and system engineering skills remain highly marketable and sharp.
The career roadmap in technology is highly rewarding. Typical progression starts as a Junior Software Engineer, moving to Associate Developer and then Senior Software Engineer (3-6 years). From there, professionals choose between an individual contributor track—becoming a Tech Lead, Staff Engineer, and Principal Architect—or a management track, advancing to Engineering Manager, Director of Engineering, and Chief Technology Officer (CTO).
Expected Technical & Behavioral Questions:
- Q1: How do you optimize database query performance?
Answer Tip: Talk about indexing strategies, query execution plan analysis, avoiding N+1 queries, and implementing caching layers (like Redis). - Q2: Explain the differences between Microservices and Monolithic architecture.
Answer Tip: Highlight scaling advantages, loose coupling, independent deployments, network latency considerations, and data consistency challenges in microservices. - Q3: How do you handle merge conflicts in Git?
Answer Tip: Explain checking out the local branch, pulling the latest main branch, running git merge, opening the conflicted files to resolve blocks manually, and committing the resolved merge.
To pass automated ATS (Applicant Tracking System) screening and catch the recruiter's eye, tailor your resume with the following tips:
- Keywords to include: Software Engineering, SDLC, OOP, CI/CD Pipelines, SQL databases, Agile, Unit Testing, Code Review, Cloud Architectures (AWS/Azure).
- Format: Use a clean, single-column resume format. Avoid graphics, text boxes, or tables which can scramble ATS parser outputs.
- Quantify Results: Instead of writing 'wrote code', write 'Developed a caching system that reduced server response times by 35%.'
Estimated compensation for this role type in India is ₹12,00,000 - ₹25,00,000+ per annum (Senior/Lead level). The actual salary package offered depends on factors such as company size, work mode (remote or on-site), individual technical proficiency, and negotiations during final HR rounds.
Highly recommended certifications include: AWS Certified Solutions Architect, Microsoft Certified: Azure Fundamentals, Certified Kubernetes Administrator (CKA), Oracle Certified Professional Java SE, or tech-stack specific achievements (e.g. Meta Front-End Developer certification).
Frequently Asked Questions
What position is Runmaap Global hiring for?
Runmaap Global is hiring for an SAP Emarsys / SAP Engagement Cloud Functional Consultant.
How much experience is required?
The role requires 6–8 years of SAP CX or customer engagement experience.
How much SAP Emarsys experience is required?
Candidates should have at least 4 years of hands-on SAP Emarsys / SAP Engagement Cloud experience.
Is the position remote?
Yes. The position is advertised as remote.
What are the key functional areas for this role?
The role focuses on campaign management, customer journeys, segmentation, personalization, automation programs, and marketing analytics.
Is B2B and B2C experience required?
Yes. Experience supporting both B2B and B2C environments is required.
Which SAP platforms may the consultant collaborate with?
The role involves collaboration across SAP CX and integration platforms including Sales Cloud, Service Cloud, Commerce Cloud, CDP, BTP, CPI, and S/4HANA.
Are SAP Emarsys certifications required?
Certification is listed as a preferred qualification rather than a mandatory requirement.
Are immediate joiners preferred?
Yes. Immediate or early joiners are preferred.
How can candidates apply?
Candidates can send their updated resume to hr@runmapglobal.com.
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